Robert Sterner, MD

Robert Sterner, MD
1516 W Redwood St Ste 202 San Diego, CA 92101
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Consumer Feedback

(4 Reviews)
4 star average for Service
4 star average for Environment
4 star average for Expertise
1 star average for Staff
5 star average for Recommended
4 star average for Value
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
by Anonymous
January 20, 2012
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 08, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
May 16, 2011
I've been a patient for a few years and have had it with this place. I ordered a copy of my prescription, which was supposed to be mailed to me, and was charged $30. I never received it. I asked for a refund, but the office manager refused, so I filed a dispute with my bank. I thought that was the end of it, but the office manager called me a few weeks later and was very confrontational over the phone. She threatened to send them a copy of my prescription to somehow prove that it was mailed (how does that prove anything?) but when I reminded her that she is not allowed to disclose confidential patient information without written consent, she then called me "Scandalous." I can't believe this place. Never have I been treated this way by any doctor's staff. Also, I have noticed over the years that they charge a lot more than other medical marijuana doctors in San Diego. The doctor seems a little distant and very rushed as well. I would not recommend to anybody.
by kriz10
July 27, 2010
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