Kevin Malone

Wellness.com Featured Provider
Kevin Malone
Family and Preventive Medical Center Office

(619) 421-4257

1415 Ridgeback Road, Suite 4 Suite 4 Chula Vista, CA 91910-6932
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have to wait 90 minutes to be seen
by kay xxx.xxx.10.194
July 17, 2015
Was this family doctor's staff friendly?
Yes
Would you recommend this family doctor to others?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Did this family doctor answer all of your questions?
Yes
Does this provider take that extra step to make you feel special?
Yes
by Anonymous xxx.xxx.203.103
February 24, 2014
Would you recommend this family doctor to others?
Yes
Does this provider return your phone calls?
Yes
Did this family doctor answer all of your questions?
Yes
Was this family doctor's staff friendly?
Yes
Was this family doctor friendly?
Yes
by lilliam xxx.xxx.252.109
February 18, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.60.180
April 14, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.26.146
March 04, 2013
Would you recommend this family doctor to others?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.160.4
November 20, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by mr.cali xxx.xxx.107.202
November 19, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I knew I was getting top-of-the-line treatment and how they were incorporating that knowledge into the practice. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care.
by CAScooby xxx.xxx.0.41
November 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.248.61
May 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Patty xxx.xxx.245.60
May 01, 2012
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Primary Specialty

Family Doctor

Practice Family and Preventive Medical Center
Gender Male