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Reuben Farris Jr, MD

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Reuben Farris Jr, MD
SoCal Medical Providers
(10 Reviews)
> Get Phone Number & Directions
340 4th Avenue Suite 2 Chula Vista, CA 91910
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Failure to delivery customer value - think twice before joining. Having said that, Dr Farris is an amazing progressive guy so I'm shocked how the office treated me. Here is my story.
I had a medical need today that the clinic was completely familiar with as they did all the diagnostics, blood work and support awhile back. Now I had a repeat situation where receiving medication ASAP can help reduce my pain and suffering. Can I call them and get a prescription so I can reduce my pain and suffering? No. Since I haven't been to the office in a few years there policy is to require a visit. Now that's an understandable policy for 99.99% of the time. In this case, there is no medical ambiguity, they taught me timing is critical to take the medicine ASAP or it doesn't help. Topping it off is stress is not good for recovery so instead of traveling 3 miles to get medication I would have to travel 30 minutes in each direction and office visit time; guess what that's stressful Clearly they care more about their liability than actually helping someone reduce their pain and suffering. You might want to check your mission statement; we help people as long as there is not risk to our liability. I'll see if the doctor calls me back on this. If so I will update you. In the meantime, your a number not a person so think twice. I've been going to this office for over 15 years and this is how they treat me. Caio
by Someone who cares about quality xxx.xxx.114.254
March 30, 2017
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.169.127
October 26, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.4.35
December 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.227.35
September 17, 2012
by Anonymous
March 06, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Sometimes, but not always
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 11, 2012
They made the extra effort to make sure every question and concern I had was addressed. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by Alma
December 16, 2011
They had a couple of interesting magazines, but their selection wasn't very impressive. I will definitely refer my friends and family here. They were great and I think more people should know about them. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Roy
November 25, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 30, 2011
Their office was nice and quiet. I felt very safe in their care. I definitely trust them. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. They run a very professional business.
by frankf
August 01, 2011
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Map and Directions
340 4th Avenue Suite 2, Chula Vista, CA 91910