Robert Torrey Jr, MD

Robert Torrey Jr, MD
Redlands Urology Group 345 Terracina Blvd Redlands, CA 92373
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Waited an 1 1/2 hours to see theDt
by DJ xxx.xxx.129.242
January 28, 2016
The wait time for this Dr. Torrey is unacceptable. one appt. I was there for 3hrs. and was never seen, I keep getting excuses from the staff.. i finally left and rescheduled.. Another time just this week I had to wait 2hrs.. The staff put out a sign saying 30 minutes behind schedule, it was 2hrs!!!!!!!!!!! Also, I felt the office exam rooms were dirty.. Toliet had what looked like dry blood running down the outside, I am not impressed, in fact I feel scared about going there. I will be asking my primary doctor to send me elsewhere..
by notimpressed xxx.xxx.40.249
March 21, 2014
Are you going to visit this urologist again?
Without a doubt!
by Anonymous xxx.xxx.202.220
January 03, 2014
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.11.87
January 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.62.250
September 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Alice xxx.xxx.99.158
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.73.221
June 25, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this urologist have an entertaining selection of waiting room magazines?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
by Anonymous
December 21, 2011
I like Dr. Torrey. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I will absolutely be returning to see them again. I wouldn’t trust anyone else.
by GM
December 04, 2011
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider offer flexible appointment times?
Yes
Did they follow up with you after your appointment?
Yes.
Did this urologist prominently display their diplomas or business license?
Yes
by Anonymous
December 02, 2011
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