Robert Torrey Jr, MD

Robert Torrey Jr, MD
Redlands Urology Group 345 Terracina Blvd Redlands, CA 92373
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this urologist?
Yes
Were you able to relax during your appointment?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
November 28, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I'm going to recommend them to everyone I know. They were very understanding and respectful. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Esteban
October 12, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous
July 25, 2011
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer flexible appointment times?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 29, 2011
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
June 05, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you leave the office feeling satisfied with your visit?
Yes
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 11, 2011
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