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Steven Yaplee, MD

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Steven Yaplee, MD
Triangle Eye Institute
(10 Reviews)
> Get Phone Number & Directions
9700 Brimhall Rd Bakersfield, CA 93312
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Triangle Eye Institute

has been around for several years and has treated family, friends, and co workers. I believe Dr Yaplee and staff are very knowledgeable at what they do.
by TRIANGLE EYE xxx.xxx.235.202
December 02, 2015
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by anon xxx.xxx.124.162
June 26, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.131.6
June 05, 2013
The Triangle Eye Institute is in a very nice building. The office is very inviting and their equipment seems up to date. I was content with the service my daughter got, though, every time I had a question-it never failed-I was directed to someone else. Besides, I wish the doctor would have been a little more informative.

Further, I wasn't impressed with the Optician. My daughter has VSP through Healthy Families. She went in to get a prescription for contacts and eye glasses for which I had made the phone calls and was already informed that HF pays for one or the other. I was prepared to pay more. However, the reaction and tonality of the Optician as she found out what insurance we had made us feel inadequate. Worse, even though they have a plethora of eye frames on display, the Optician took out a little box from the cabinet with few and I add, very few frames to choose from. In fact, only one frame looked decent (size wise) on my daughter. I mean, talk about discrimination against the poor. She's not happy with her eye glasses so it's a good thing she also got contacts. I went to Sam's Club for those since their prices are much more competitive and I was able to save $100 on four boxes. She's now good for another year.

Just because circumstances change for some doesn't make them dumb. We are educated. In fact, my daughter has a 4.3 GPA in HS. My three children are all Honor Roll students. We are not stupid. This experience tells me that something has got to get done about the prejudice the poor encounters every day and stop favoritism towards the rich. Two weeks later, The Triangle Eye Institute has yet to call back. My daughter is still waiting to get her eye glasses.

I ended up taking my other daughter to Target Optical on Rosedale. I was impressed with Dr. Nguyen. With their sale, I was able to get her a $380 name brand frame for $200. Because they are out of network the insurance will return $125 back to me. They are just adorable on her. Best of all, we were treated with respect and her eye glasses were in within 4 days.

by SY xxx.xxx.252.120
March 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Manuel G. xxx.xxx.3.2
May 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.38.19
April 06, 2012
Does this provider have helpful information available online?
Yes, but very little
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 11, 2012
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 01, 2011
I've been going to Dr. Yaplee since the mid 1990's. He has always been helpful, provided very good information about my treatment, discussed why and how to use the medication I've been taking and he has been ready to suggest new treatments. His office staff is very courteous and helpful. I highly recommend him to anyone needing eye care or treatment.
by Anonymous
September 23, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
April 04, 2011
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Map and Directions
9700 Brimhall Rd, Bakersfield, CA 93312