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Donnie Holden, MD

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Donnie Holden, MD
Holden Psychiatric Institute
(10 Reviews)
> Get Phone Number & Directions
801 Carlton St Ste C Springdale, AR 72762
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Service sucks. Waiting room has uncomfortable chairs and the bathroom toilet lid is cracked and bites your butt (yet they charge almost $500 for the first visit, but won't return phone calls). When they offered to help me get a drug free for low income from a company, it took them 3 weeks to fill out one page of paper that did nothing but ask who they were and their credentials - THEN they missed the fine print saying they had to include a 3 month prescription. The lady on the phone accused me of saying I had a drug reaction when that was NOT what I said at all and she was screaming at me till I got louder than her and finally said asked about drug INTERACTIONS (with other medications that I COULD afford). Then she promised to call me back and never did. I have called her to remind her and that was 2 weeks ago - still no call. They refuse to fax any data to anybody even though I filled out the paperwork to allow them to "they don't fax" - but they don't mail on time either. One call all the company needed was a yes or no on the phone, and they refused to give it. It takes repeated reminders and nasty confrontation phone calls to get the simplest form filled out. They seem to be overly cautious about mistakes - to the point I wonder if he is legal or has been sued before - hence my looking him up on the internet. They prescribed me $1500 in monthly meds knowing I couldn't afford it, and won't help me find replacement medications. For the cost, their office looks like crap and you would really think they could afford a new toilet seat.
by Anon xxx.xxx.240.116
October 22, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Yes, they always put customers first
Has this psychiatrist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Would you recommend this psychiatrist to others?
Yes
Was this psychiatrist friendly?
Polite Enough
by Anonymous xxx.xxx.80.43
January 03, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider have reasonable prices?
No, it was expensive.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were you able to relax during your appointment?
No, I was on edge
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.201.226
July 02, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.123.159
June 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by kik xxx.xxx.235.186
May 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.52.234
April 30, 2012
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Has this psychiatrist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 22, 2012
Does this psychiatrist offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this psychiatrist promptly return your phone calls?
Yes
by Anonymous
November 13, 2011
by Anonymous
September 22, 2011
Does this psychiatrist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this psychiatrist friendly?
Very! The most welcoming office I've visited!
Did this psychiatrist have reasonable prices?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 21, 2011
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Map and Directions
801 Carlton St Ste C, Springdale, AR 72762