Directory > Providers > Doctor > Surgeon > CT > Farmington > Orthopedic Associates of Hartford > Reviews

Orthopedic Associates of Hartford

Wellness.com Featured Provider
Orthopedic Associates of Hartford
Orthopedic Associates of Hartford
(6 Reviews)
Office

(860) 549-3210

 499 Farmington Avenue Ste 300 Farmington, CT 06032

Call or visit us online to schedule an appointment

Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
This is dr Christopher Lena responding to 5/16/2014 review:

Dear Sir or Madam,

We're sorry you feel this way. Most patients report the opposite. At this time, we don't know who you are, but it sounds like you didn't get all of your questions answered. We apologize for that. As medical professionals, we're trained to be precise, stick to the facts, and tell patients the sometimes blunt truth, but it's never our intention to be rude. Additionally, there are times emergencies and patients set our schedule back, and so we have to work quickly to meet the needs of all our patients in as timely a fashion as possible. However, we never mean to appear as if we're rushing through a medical exam.

Because your experience is an exception rather than the standard, we're willing to do whatever we can within reason to make this right for you if you're willing to contact our office. Every patient matters, so we hope to hear from you soon.
by Christopher Lena xxx.xxx.42.107
July 01, 2014
Was this doctor's staff friendly?
No, they were rude
Would you recommend this doctor to others?
Absolutely Not
Was this doctor friendly?
Not at all
Did this doctor answer all of your questions?
No, I left confused and frustrated
Did you think that this provider was thorough with you during your appointment?
No
by inpain xxx.xxx.222.79
May 16, 2014
Would you recommend this orthopedic surgeon to others?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes
by Anonymous xxx.xxx.221.66
March 09, 2014
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Do you feel like this provider's office is well staffed?
Definitely
Would you recommend this orthopedic surgeon to others?
Yes
Is this provider easy to reach in an emergency?
Absolutely
by Anonymous xxx.xxx.8.135
March 03, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.169.112
March 28, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was confident that they were using the latest treatment methods. They have a very good professional reputation. I know that I'm under the care of an expert.
by D Duch
March 05, 2012
Add a Review
Map and Directions
499 Farmington Avenue Ste 300, Farmington, CT 06032
Website https://oahct.com/?utm_source=extnet&utm_medium=yext
Primary Specialty

Surgeon

Practice Orthopedic Associates of Hartford
Business Hours
Monday:8:30 AM - 4:30 PM
Tuesday:8:30 AM - 4:30 PM
Wednesday:8:30 AM - 4:30 PM
Thursday:8:30 AM - 4:30 PM
Friday:8:30 AM - 4:30 PM
Saturday:Closed
Sunday:Closed