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Penny Gay, OD

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Penny Gay, OD
(20 Reviews)
> Get Phone Number & Directions
30 LYMAN ST WESTBOROUGH, MA 01581
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider have reasonable prices?
Absolutely!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.203.7
May 28, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.222.31
May 03, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.89.120
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.247.123
May 06, 2012
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 12, 2012
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 27, 2012
I have been seeing Dr. Gay for years and I trust her implicitly. She makes an extra effort to get to know her patients and find out what they need and want. She is personable, intelligent, and a real pleasure to work with. I have seen her at a couple of the offices she works in and I have always been able to schedule an appointment time that is convenient. I have recommended her to a number of friends, all of whom have been as pleased with her as I am.
by Anonymous
January 26, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous
December 04, 2011
I have gone to Dr. Gay for many years. She is excellent, willing to work with your needs, preferences and listens to what you have to say. She treats you like a person, never a number, never rushed. I will continue to go to her as long as she is practicing.
by Anonymous
November 09, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 25, 2011
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Map and Directions
30 LYMAN ST, WESTBOROUGH, MA 01581