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Craig S Gustafson, MD

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Craig S Gustafson, MD
(19 Reviews)
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233 AYER RD STE 10 HARVARD, MA 01451
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this family doctor's staff friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.128.32
April 17, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.252.130
March 11, 2013
Pro: Excellent care with upmost professionalism.
Con: Requesting referals. Called the office to request one and found out 2 weeks later it was not done. This was a one time incident, but I am a new patient to this practice.
by Patient xxx.xxx.130.117
December 07, 2012
Was this family doctor's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.242.48
October 18, 2012
Both Dr. Gustafson and his Nurse Practitioner Rebecca are consummate professionals. Great listeners, and show obvious concern for the patient's health and well-being. Very rarely have I had to wait more than a few minutes to be called back to the exam rooms. The nurses/medical assistants are always very friendly and helpful. Some tests are administered in the offices, some tests are referred to the labs at Deaconess Nashoba Hospital. Dr. Gustafson and Rebecca are very good about following up on the patient's progress. I could not recommend any medical practitioners more highly.
by Kate Pike xxx.xxx.242.48
September 04, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Misty xxx.xxx.62.211
July 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.38.136
April 17, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 22, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 16, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was confident that they were using the latest treatment methods. Their staff is very friendly and professional. They always take that extra step to make me feel special. I always enjoy my appointments here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by E Maynard
November 01, 2011
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Map and Directions
233 AYER RD STE 10, HARVARD, MA 01451