Directory > Providers > Doctor > Pulmonologist > CA > Walnut Creek > Michael L Cohen, MD > Reviews

Michael L Cohen, MD

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Michael L Cohen, MD
(19 Reviews)
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130 LA CASA VIA STE 208 WALNUT CREEK, CA 94598
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this pulmonologist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.165.222
October 02, 2014
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was it easy to make an appointment with this provider?
No, it took a while
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.97.3
April 09, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Would you refer this pulmonologist to a family member or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes
Has this pulmonologist ever cancelled your appointment on you last minute?
Never, they are very reliable
by Anonymous xxx.xxx.195.80
February 25, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you refer this provider to a family or friend?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this pulmonologist thoroughly explain your treatment's risks and benefits?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.0.236
November 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.220.210
August 13, 2012
They made sure every single question I had was answered. Their staff is very friendly and professional. Dr. Cohen advised me of a new treatment which I am now using and am now off the CPAP machine! I will be forever grateful.I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. If I needed to I'd go back. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Dr. Cohen was very caring.
by NoMoreCPAP xxx.xxx.215.67
July 30, 2012
I give this doctor 0 stars. I first went to see him 8 years ago and remember thinking that the staff was very short with me and the Dr. had a very bad bedside manner. I did the sleep study and found out that I had severe sleep apnea - waking up 61 times in one minute. How much more severe can you get. I had to wait 3 weeks to get a CPAP machine, during which time I continued to decline, actually falling asleep while driving at one point. When the CPAP came, I put it on that very night and have missed 2 nights in 8 years of wearing it. I didn't sleep at all on the two nights I didn't have the CPAP and collapsed a day later. No one told me I had to visit him each year and due to his rudeness, I have never gone back. Today, my CPAP died and when I called his office he refused to send a prescription for a new machine. I told them my story but was told I could have an appointment next week, but no prescription until I see him. I am leaving soon on a personal trip (not vacation) for two weeks and then another week for business - neither can be changed. I asked for a prescription for a loner - I would make an appointment to see him when I returned, they refused. What kind of Doctor does not work with a patient in need. If you ever find yourself in need of emergency help, this is not the Doctor to be going to. I am trying to find another avenue to get a CPAP until I return and if not, please check for an obituary because I won't make it through.
by Jenifer Hohas xxx.xxx.213.130
July 13, 2012
Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. tHE DOCTOR WANTED TESTS REPEATED BY THE SAME PROVIDER THAT BOTCHED THE FIRST SET. THERE WAS NO FOLLOW UP WITH ME REGARDING THE TEST RESULTS. ACCESS AND OFFICE HOURS ARE QUITE LIMITED MAKING SCHEDULING COMPLICATED. IN GENERAL I WAS UNIMPRESSED.
by Anonymous xxx.xxx.144.11
May 24, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.41.3
March 22, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
January 28, 2012
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130 LA CASA VIA STE 208, WALNUT CREEK, CA 94598