Directory > Providers > Doctor > Pulmonologist > CA > Walnut Creek > Michael L Cohen, MD > Reviews

Michael L Cohen, MD

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Michael L Cohen, MD
(19 Reviews)
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130 LA CASA VIA STE 208 WALNUT CREEK, CA 94598
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Dr. Cohen was not at all helpful in dealing with my chronic insomnia. He did not seem concerned about the issue, and said that my sleeping was not essential so long as it didn't cause me to sleep during the day. Guess he doesn't care about the effect on mental health of not sleeping. $70 down the drain.

They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. It's very frustrating trying to get an appointment with them. They are almost always booked. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. Their office wasn't too difficult to find. I was able to find it fairly easily.
by aprochis
December 28, 2011
The office staff was unprofessional, rude, and incompetent when it comes to serving patients. Be prepared to take multiple trips to get a simple answer. No questions will be answered over the phone by the Dr.
Also the Sleep center is owned by the Dr. So why wouldnt you be
automatically referred for a sleep study
by Sleeplessin Seatle
November 21, 2011
Would you refer this provider to a family or friend?
Yes
Does this pulmonologist promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 26, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 27, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this pulmonologist offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the waiting room chairs comfortable at this pulmonologist's office?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Were you able to relax during your appointment?
Yes
by Anonymous
April 21, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider show attention to detail?
Kind of, but not very much
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 07, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
March 31, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always make sure to return my phone call as soon as possible. They've never left me waiting. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by BAVILES
March 23, 2011
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Map and Directions
130 LA CASA VIA STE 208, WALNUT CREEK, CA 94598