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Kaveh Soltani, DPM

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Lanham, MD

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CLINTON, MD

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Kaveh Soltani, DPM
(9 Reviews)
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7501 SURRATTS RD STE 206 CLINTON, MD 20735
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Recommended
2.5 star average for Recommended
Value
4 star average for Value
On June 18, 2019 I arrived for my 10:30 a.m. appointment with Kaveh Soltani, DPM , early and signed in at 10:02 a.m. the remaining account of my visit is a moment of hell for any senior citizen expecting a routine visit to a podiatrist.
Dr. Soltani greeted me by asking twice without a response from me “how is your sugar?” He then asked me what was your last A1C reading? I joyfully responded by saying 5.8 isn’t that beautiful? He did not respond, he then asked what was the last time it was taken? joyfully and jokingly I said let’s see…this is June, it was May, BAM I am so happy about that. After leaving the treatment room several times, he said I’m tired of your insults. I asked him if he was serious? He said “yes” I then asked how I did insult him? He did not answer and left the treatment room again. It was then I realized his none ending jokes and smiles were not there. I said “I don’t think I will keep this appointment and began putting my shoes and socks back on. I said “you are better than this, because I don’t want to use the useless term sugar as it relates to my medical diagnosis, after what seemed long a long silence he said “ You question me as a doctor”, I said “no real doctor uses a term “ sugar.”
Dr. Soltani screamed at me about how offended he was when I corrected him as he referred to my medical diagnosis of diabetes as “sugar”? I simply told him medical doctors do not refer to a patient’s medical diagnosis of diabetes as “sugar”. At that time, as he yelled, I felt bullied, insulted, and threatened because he then picked up the phone and said he was calling the police. I am a 68-year-old African American woman and to be threatened by a doctor with a telephone in his hand to call the police in 2019 because he was offended left me speechless. Soltani had joked with me during my family’s first visit to his office when he said, “here comes trouble”. I was not sure what that statement meant but now I know he was not joking …why would a doctor make an unprofessional statement like that to a patient he just met.
His behavior warned me not to continue with the appointment. I did not want him to cut off all my toenails at both the top and bottom as he did during my first visit. My toes were sore for more than a week and I could not wear adequate shoes. I was afraid he would do something even more drastic since he appeared angrier than I have ever experienced a healthcare provider could be. I asked this man during the entire situation was he joking about our exchange and he continued to berate me. I realized that his office was empty the two times I was there for an appointment. The office had no receptionist and he could lock me in the office and there were no witnesses to his behavior. However, I was not going to allow fear to grip me, so I somehow got out of his office and safely to my car. It took me hours to get home because when the adrenalin slowed down, I realized how unsafe I was in Dr. Soltani’s office. He manages to have a professional mask as he suck me and I suspect other people into his practice however, I am fore- warning all senior citizens and veterans (which I am) to be aware of this behavior. I expect more from a healthcare practitioner. I believe that is a right we have when we engage health providers and we want to feel and be safe.

by Margo L. xxx.xxx.37.11
June 20, 2019
I can only echo the sentiments of all the other reviewers in that he was able to see me in a timely fashion and was not only knowledgeable, thorough, patient, and helpful, but also had a very pleasing personality. After suffering for 4 months with severe plantar fascitis and a torn plantar fascia, he came up with alternative methods to surgery which have eased the pain and will, hopefully, heal my pain completely. His staff was also very efficient and conscientious. He has my highest recommendation.
by Frank xxx.xxx.34.108
March 21, 2016
Dr. Soltani likes to joke around, according to my 11 year old son. When your kid starts liking their doctor because they make their visit fun then you know they are a keeper. All jokes aside, Dr. Soltani knows what he is talking about and is professional without being cold. My son saw him for a broken foot and I saw him for fungus nail removal
by Jane Brewster xxx.xxx.238.181
March 18, 2016
One of my favorite doctors. My whole family goes to him for any foot or ankle related issues. He is knowledgeable and caring.
by Kim Lester xxx.xxx.71.162
March 18, 2016
Just terrific!
by Sou xxx.xxx.29.83
November 08, 2015
I called the Falls Church, VA or Clinton, MD office to set an appointment. It was one of THE MOST unprofessional exchanges I've ever experienced, especially for medical professionals. The person answering the phone did not identify the office when he answered in VA; only said hello; I had to verify with him that I had the right number. He gathered personal info. for me and was about to set an appt. I wanted to verify with him that I was to see Dr. Soltani, who I had researched and had a good Yelp rating. He acted very irritated, and told me it would not be him; that I would see one of the other doctors in the practice and wouldn't tell me who. He was incredibly defensive that I would want to research who I might see, and that all the doctors were certified. I asked if they had a website. He said in an irritated voice that NOT ALL DOCTORS OFFICES HAVE WEBSITES. He told me "You're asking too many questions." and abruptly cancelled my appointment and hung up on me. I called the Maryland office to complain. I recounted the whole story before he revealed that he was the same guy and told me why I was wasting the practice's time. He told me when I called the VA office I behaved as if I didn't want help; that because I laughed when I was asked certain questions, that I really didn't want help and again hung up on me. He sounded paranoid [I laughed out of embarrassment because I had not addressed my health issues for so long, not because I was not serious about getting help now, and I have since set an appointment with an Orthopedist who I researched online and has a stellar reputation). I've never in my life been treated so badly by someone in the medical field. He seemed incredibly defensive and paranoid and not at all characteristic of the professionalism and care exhibited by most doctors offices. I am glad I found a highly rated doctor elsewhere that has a staff that treats you with respect and I'm genuinely worried that this man even has my personal info.
by Unhappy Camper xxx.xxx.18.33
July 24, 2014
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.63.189
August 25, 2013
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 23, 2012
I will definitely recommend them to people I know. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by andrea lewis
April 26, 2011
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7501 SURRATTS RD STE 206, CLINTON, MD 20735