Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Did this provider wear an obnoxious cologne?
                        
                        
                            Not at all, their cologne smelled great
                        
                        
                            Was this provider's office easy to locate?
                        
                        
                            Fairly Easy
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            No, they take every concern of mine seriously
                        
                        
                            Was this provider's office too cold?
                        
                        
                            No, it was fine