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Pamela L Daly, DPM

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Northeast Foot Care

Clifton Park, NY

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Saratoga Springs, NY

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Pamela L Daly, DPM
Pamela L Daly, DPM
(84 Reviews)
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1 West Ave Suite 200 Saratoga Springs, NY 12866
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Consumer Feedback

(84 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.22.153
October 15, 2012
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.246.146
October 05, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did they follow up with you after your appointment?
Yes.
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Dan xxx.xxx.151.114
October 03, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.188.217
September 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Wes xxx.xxx.124.74
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.49.166
August 19, 2012
They answered most of my questions but I could have used more information. I did not know what questions I would have before surgery. I believe that they should know through their experiences with post-op patients what will be experienced by the patient and they should address concerns before surgery to make the patient as comfortable and knowledeable as possible. The "what to expect" section received at the Surgical Center consisted of only 2 items.

Their staff was friendly enough, but they didn't go out of their way to help me. The receptionist laughed when I was struggling with the crutches and said, "Most people get used to them by the time they don't need them anymore." If they know that, then pre-surgery practice/training for using crutches is important, but it is ignored and not addressed. When I told the doctor I was having difficulty with the crutches and that I fell, she simply handed me a brochure on a "roll-a-bout" walker. Options should be given to prevent patient post-op stress and injury, not after issues occur.

Actual time given to me by the doctor was minimal. With 3 appointments (initial, pre-surgery, post-op) contact with the doctor was less then 10 minutes total (Yes, we can fix it; verified which foot; looked at incisions, applied salve, and left the room each time without my realizing the appt was over).
The surgical procedure is routine for them but not for the patient. They need to anticipate patients' needs and concerns even before they have them. They give as little information as possible as to what is going to happen and what the patient is going to experience. I feel they do not put patient care first.
by Leslie xxx.xxx.91.26
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.220.161
August 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.111.82
August 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Karen xxx.xxx.171.210
July 31, 2012
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Map and Directions
1 West Ave Suite 200, Saratoga Springs, NY 12866