William H Craft, MD

William H Craft, MD
4040 POSTAL DR ROANOKE, VA 24018
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
by Mother of two xxx.xxx.189.41
October 09, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by chelsea xxx.xxx.206.168
February 12, 2013
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider have reasonable prices?
Absolutely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.209.100
February 07, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Tina Graham RN xxx.xxx.167.234
January 04, 2013
Did you experience unnecessary pain during your visit?
No
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Mom of 2 xxx.xxx.70.79
December 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.174.8
August 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.29
August 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.15.71
July 10, 2012
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Browning
March 03, 2012
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider have helpful information available online?
Yes
by Anonymous
February 10, 2012
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