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William H Craft, MD

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William H Craft, MD
(17 Reviews)
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4040 POSTAL DR ROANOKE, VA 24018
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 07, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 14, 2011
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
by Anonymous
September 13, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by momtomk
September 07, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
No, it was fine
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 30, 2011
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 25, 2011
It was easy to get the appointment time that worked for my schedule. They were absolutely amazing and make others in the same field look like beginners. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Ashley
March 01, 2011
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Map and Directions
4040 POSTAL DR, ROANOKE, VA 24018