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Susan C Shults-Scarlett, MD

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Susan C Shults-Scarlett, MD
(17 Reviews)
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10801 LOCKWOOD DR STE 260 SILVER SPRING, MD 20901
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Yes
by mpa928 xxx.xxx.110.46
May 01, 2014
I have been taking my children to Dr. Shults-Scarlett for 15 years. Whenever some baffling illness came up, she either knew or discovered the cause. Excellent bedside manner and her office is always very professional. I highly recommend her services to anyone looking for a pediatrician who cares.
by Elisa xxx.xxx.235.244
November 08, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.250.158
June 03, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by nana me xxx.xxx.236.102
March 07, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the waiting area spacious?
Yes, extremely spacious
by Joyxe xxx.xxx.151.117
January 12, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.185.21
November 12, 2012
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Was it easy to find parking at this provider's office?
Yes, it was convenient
by braye xxx.xxx.232.129
October 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by lala xxx.xxx.206.160
August 23, 2012
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 16, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was this provider's office too cold?
No, it was fine
by Anonymous
September 21, 2011
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Map and Directions
10801 LOCKWOOD DR STE 260, SILVER SPRING, MD 20901