Susan C Shults-Scarlett, MD

Susan C Shults-Scarlett, MD
10801 LOCKWOOD DR STE 260 SILVER SPRING, MD 20901
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Are you going to visit this provider again?
Without a doubt!
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
by Anonymous
August 17, 2011
I would absolutely recommend them to my friends looking for a good pediatrician. They were fantastic with my kids. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Mimi
August 04, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to relax during your appointment?
Yes
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have helpful information available online?
Yes
by Anonymous
July 07, 2011
Was this provider's staff friendly?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
by Anonymous
May 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 28, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I was worried that they wouldn't respect my views and opinions on parenting issues, because I've dealt with that at other places, but they were very respectful. I left feeling very encouraged. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by lala
March 14, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
March 10, 2011
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