Clayton Polowy, MD

Clayton Polowy, MD
1432 S DOBSON RD STE 106 MESA, AZ 85202
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Consumer Feedback

(8 Reviews)
4.5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
5 star average for Staff
4.5 star average for Recommended
2 star average for Value
Dr. Polowy is a good physician. Our issue was with his staff. Very unprofessional and rude. We sat in his lobby for hours. He's not that good! We just got up and left. Went to see a different oncologist. We thought appointments were for certain times, not entire days?
by Inno Vera
March 15, 2018
This was the second time my wife and I visited Dr. Polowy. The appointment was scheduled for 10:30AM on Thursday, September 24th. We showed up at 10:20AM. We went to the front desk, signed in, the receptionist asked for the insurance card and $35 deducible. After she ran the credit card, she said, “Oh, just to let you know, Dr. Polowy is running about two hours late.” She said, “If you can’t wait, we can reschedule for tomorrow.” Two hours late? I asked why didn’t you call me? Why do I have to make an appointment then? I called another oncologist. We saw him the next day. No excuses, no two hour wait, no problems. I read about this issue at his office on several other reviews on the internet. I thought they were just disgruntled patients. They were correct.
by Mark
September 29, 2015
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this oncologist to others?
by Anonymous
June 02, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Having cancer is stressful enough...they did all they could to lessen my burden...scheduling tests, imaging, follow up appointments. Dr Polowy is so personable and caring, he was proactive in my care and used solid clinical information to guide my course of treatment. He was a blessing at a difficult time. I'm two years out and won't see him as much, thankful to be healthy, but will sure miss seeing everyone! :)
by Liz
July 20, 2012
Did you experience unnecessary pain during your visit?
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 04, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
December 28, 2011
Was it easy to make an appointment with this provider?
Did this provider have an entertaining selection of waiting room magazines?
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 16, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 30, 2011
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