Marc A Kaplan, DO

Marc A Kaplan, DO
2585 E WILCOX DR STE C SIERRA VISTA, AZ 85635
Add a Review

Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Staff is fantastic and very accommodating.
by azgem xxx.xxx.130.61
January 14, 2016
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
by Anonymous xxx.xxx.10.134
September 12, 2014
Was this doctor's staff friendly?
Friendly Enough
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Very good
by Anonymous xxx.xxx.80.82
August 14, 2014
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor friendly?
Extremely Friendly
Was it easy to make an appointment with this provider?
Yes
Would you recommend this family doctor to others?
I Already Have
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.171.8
March 26, 2014
Did this family doctor answer all of your questions?
Some were answered
Was this family doctor's staff friendly?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Somewhat
Does this provider remember you by name?
Mostly
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.161.93
March 25, 2014
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They made the extra effort to make sure every question and concern I had was addressed. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Eva xxx.xxx.125.188
November 28, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.115.194
November 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.214.217
October 22, 2013
Does this provider remember you by name?
Sometimes, but not always
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.10.130
August 08, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider treat every client equally?
Yes, they don't show favoritism
by audrey xxx.xxx.149.231
February 24, 2013
Add a Review