Marc A Kaplan, DO

Marc A Kaplan, DO
2585 E WILCOX DR STE C SIERRA VISTA, AZ 85635
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
December 20, 2011
Was this family doctor's staff friendly?
Yes, they went above and beyond
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
December 08, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
November 20, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
November 09, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 17, 2011
Was this provider's staff friendly?
Friendly Enough
by Anonymous
August 15, 2011
Did they follow up with you after your appointment?
Yes.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 15, 2011
Would you recommend this provider to others?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
June 17, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 19, 2011
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