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Gregory J Potts, MD

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Gregory J Potts, MD
(37 Reviews)
> Get Phone Number & Directions
9420 BROWNSBORO RD LOUISVILLE, KY 40241
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did they follow up with you after your appointment?
Yes.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.248.69
October 08, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.255.64
January 14, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.216.254
December 03, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Patty xxx.xxx.246.32
November 19, 2012
I always feel comfortable with Dr. Potts. He is very personal and always thorough and attentive. All my questions were answered and he has a great and professional team! He remembers me every time I see him (which isn't often) and it makes me feel like I am in good hands. I have already referred a few people and have no doubt in his abilities. They have an awesome staff that's very knowledgeable and qualified and I will never go elsewhere!
by InGoodHands xxx.xxx.68.61
October 30, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you recommend this family doctor to others?
Yes
Was this family doctor friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by stefani xxx.xxx.122.202
October 24, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did they follow up with you after your appointment?
Yes.
Was this family doctor friendly?
Extremely Friendly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous xxx.xxx.15.245
October 15, 2012
Was it easy to make an appointment with this provider?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider have reasonable prices?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Larry xxx.xxx.230.193
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.216.254
September 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.244.207
August 29, 2012
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Map and Directions
9420 BROWNSBORO RD, LOUISVILLE, KY 40241