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Smartcare Primary Care

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Smartcare Primary Care
Smartcare Primary Care
(12 Reviews)
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696 GRAYSON HWY LAWRENCEVILLE, GA 30045
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. The wait was absolutely ridiculous. It messed up my entire day. I felt like my needs were mostly met, but they didn't make any extra effort. The one thing I didn't like about this place was that they took a personal call right in front of me during my appointment. It didn't seem to be urgent and they could have waited. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost.
I don't have insurance, however needed to visit with my doctor in order to get some medications refilled. When I arrived at the office yesterday, I told the woman at the check in counter that I didn't have insurance and needed to know if I could pay the following day. Marsha (Dr. Smiths partner) turned around and said, "no, that doesn't work for us", ultimately Marsha made a decision on Dr. Smiths behalf to refuse service to me, she didn't expand on the situation - just told me no! I refuse to go back to this practice and hope that they lose patients due to their inability to respect people and treat patience with care.

Beware of this doctor and her partner (Marsha) they are evil and rude individuals.
by Denise xxx.xxx.140.244
November 26, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.136.133
September 12, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by BG xxx.xxx.40.86
February 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by DYS xxx.xxx.78.5
September 10, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this family doctor's staff friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 23, 2012
Would you recommend this family doctor to others?
I Already Have
by Anonymous
November 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
October 06, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider late to your appointments?
No, they were on time
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 29, 2011
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
June 23, 2011
Was this provider's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 22, 2011
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Map and Directions
696 GRAYSON HWY, LAWRENCEVILLE, GA 30045