They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. The wait was absolutely ridiculous. It messed up my entire day. I felt like my needs were mostly met, but they didn't make any extra effort. The one thing I didn't like about this place was that they took a personal call right in front of me during my appointment. It didn't seem to be urgent and they could have waited. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. I don't have insurance, however needed to visit with my doctor in order to get some medications refilled. When I arrived at the office yesterday, I told the woman at the check in counter that I didn't have insurance and needed to know if I could pay the following day. Marsha (Dr. Smiths partner) turned around and said, "no, that doesn't work for us", ultimately Marsha made a decision on Dr. Smiths behalf to refuse service to me, she didn't expand on the situation - just told me no! I refuse to go back to this practice and hope that they lose patients due to their inability to respect people and treat patience with care.
Beware of this doctor and her partner (Marsha) they are evil and rude individuals.
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