Susan T Luu, MD

Susan T Luu, MD
2131 19TH ST BAKERSFIELD, CA 93301
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Very kind, professional, utmost-respect!
by Patient xxx.xxx.66.19
February 27, 2015
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.50.25
June 12, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Maxine xxx.xxx.8.130
January 24, 2014
Was this provider late to your appointments?
No, they were on time
Did this provider use excessive foul language?
No
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Yes
by aniceta valdez xxx.xxx.226.82
December 17, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.198.99
November 02, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.62.74
August 08, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.126.70
May 29, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.151.93
February 21, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.53.152
February 12, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.54.161
February 03, 2013
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