Franklin Y Yamamoto, MD

Franklin Y Yamamoto, MD
99-128 AIEA HEIGHTS DR STE 601 AIEA, HI 96701
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider listen to your input and concerns?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.253.157
November 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.128.42
May 31, 2012
by Anonymous xxx.xxx.202.111
April 11, 2012
Was this provider's office clean?
It was satisfactory
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
March 04, 2012
Did this asthma - allergy specialist answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
February 07, 2012
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you experience unnecessary pain during your visit?
No
Was this allergy-asthma specialist friendly?
Not Really
by Anonymous
November 26, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Their staff is very friendly and professional. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by jj
November 22, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 31, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Anja Batey
October 07, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Isipay
July 07, 2011
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