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Dietrich Family Orthodontics

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Dietrich Family Orthodontics
Dietrich Family Orthodontics
(2 Reviews)
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1690 W Exchange St Akron, OH 44301
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
1 star average for Recommended
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Jeff xxx.xxx.237.52
August 14, 2013
I was given a polite greeting when I walked in. It was nice to be acknowledged. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by Christine Gurley
March 15, 2011
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Map and Directions
1690 W Exchange St, Akron, OH 44301