I was given a polite greeting when I walked in. It was nice to be acknowledged. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
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