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Lielais & Rousseau

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Lielais & Rousseau
Lielais & Rousseau
(20 Reviews)
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6405 Telegraph Rd # J-3 Bloomfield Hills, MI 48301
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.172.4
February 06, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 26, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 28, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 12, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 26, 2011
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Was it easy to make an appointment with this provider?
Yes
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
July 01, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
June 03, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous
May 25, 2011
Was this provider's staff friendly?
Yes
Were you able to relax during your appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 28, 2011
I receive great care at this dentist. The dental hygenist named Mara takes teeth cleaning to a whole new level... I told my friends that a cleaning with Mara is like 'a day at the spa' for your teeth. She is so delicate and cares for everytooth gently and individually cleans, polishes and rinses each one. I am sure that is what a tooth cleaning is at most places but the way she does it feels different. It's so delicate she makes each tooth feel cleaned and massaged. It is hard to describe aside from the best teeth cleaning ever. The other thing about this dentist that is special is the caring nature of the staff from the office manager to the front desk to the dental staff. I am mostly scared of receiving dental work and feel panicky at the thought of a drill in my mouth and everyone is very respectful of my nervous feelings. The atmosphere and peoples kindliness as well as their dental expertise make this a place I am super happy to reccommend.
by mollie
April 18, 2011
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Map and Directions
6405 Telegraph Rd # J-3, Bloomfield Hills, MI 48301