Stephen Lu, DDS

Stephen Lu, DDS
945 Main St Tewksbury, MA 01876
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by alias xxx.xxx.124.153
January 07, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.94.10
May 15, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 24, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
by Anonymous
August 11, 2011
This is the worst dentist in Tewksbury. Dr. Lu conducts a very shady business. Patients are not informed of additional out of pocket expenses for procedures that weren't necessary. His services are more expensive than other dentists in the area. He is very unprofessional as well as his billing clerk. My wife went to another dentist in Tewksbury and she was informed immediately of any costs not covered by her insurance. This is not the case with Dr. Lu or his billing clerk. I also left numerous messages for Dr. Lu to call me and not once did he return my calls. There is a reason why you never see any cars in his parking lot!!!!
by Screwed
March 22, 2011
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