Rose Jacobs

Rose Jacobs
2402 Kanawha Boulevard East CHARLESTON, WV 25311
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you leave the clinic feeling satisfied with your visit?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this acupuncturist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.12
July 29, 2014
Were the staff members able to answer your questions?
Yes
Did this acupuncturist have reasonable prices?
Yes
Was the acupuncturist sympathetic to your fear of needles?
Yes, they were sympathetic
Does this acupuncturist promptly return your phone calls?
Yes
Was this acupuncturist sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.161.37
March 11, 2014
Does this acupuncturist remember you and your circumstances at every appointment?
Definitely; they always remember me and make me feel important
Did this acupuncturist use excessive foul language?
Not at all; they are always respectful and courteous!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.118.46
December 03, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too loud?
No. They made sure everything was quiet
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.42.162
October 14, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's office too loud?
No, it wasn't too loud
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.131.176
August 24, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was the waiting area spacious?
No, but I can always find a seat
Are you going to visit this provider again?
Without a doubt!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this acupuncturist treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.42.162
March 28, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, Immediately! They gave me a friendly greeting as soon as I walked in
Does this acupuncturist leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by tessa xxx.xxx.236.39
February 28, 2013
Was the acupuncturist sympathetic to your fear of needles?
Absolutely! They went out of their way to make me feel comfortable
Does this provider offer flexible appointment times?
Yes
Did this acupuncturist answer all of your questions?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.89.100
February 26, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this acupuncturist treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.15.122
February 15, 2013
Is this acupuncturist's business conveniently located?
Yes
Did this acupuncturist seem irritated to be working with you?
No, they were polite
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this acupuncturist will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.94.51
September 24, 2012
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