Rose Jacobs

Rose Jacobs
2402 Kanawha Boulevard East CHARLESTON, WV 25311
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Shelly xxx.xxx.115.20
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.36.131
July 16, 2012
Did this acupuncturist listen to your input and concerns?
Absolutely; they always listens carefully to what I have to say
Were the restrooms well-stocked at this acupuncture clinic?
Yes, they had everything you could possibly need!
Does this acupuncturist ever overbook appointments?
Never! They have lots of business, but they do such a great job of never overbooking
by Anonymous
February 16, 2012
Dr. Jacobs has - twice - corrected problems of unbearable pain for me. The first was from a bone spur and then with intractable neck/shoulder pain. Medical approaches had failed and even prescription pain relievers did not work. Her treatment rooms are lovely, gracious, and soothing; her staff are invariably kind and solicitous. My neck is completely normal after 6 months; it has been more than 4 years and I am still 100% pain-free from the spur. In each case, relief was total within 3 to 4 treatments. She is simply brilliant!
by Anonymous
February 13, 2012
Were the restrooms clean at this acupuncture clinic?
They could be cleaned more often.
by Anonymous
February 02, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
November 10, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've never used foul language, which has bothered me at some of the other places I've been to. They always make an extra effort to be polite and courteous. The office and rooms are very clean. The hours are poor. Mon - Wed 9 am to 12 .
by Anonymous
August 22, 2011
Was this provider's office too loud?
It wasn't too bad
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this acupuncturist to others?
No
by Anonymous
July 12, 2011
Did the needles leave cuts or scars on your skin?
No, they didn't leave any cuts or scars
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this acupuncturist seem up-to-date with the current advancements in their field?
Yes
Was this acupuncturist's office easy to locate?
It couldn't have been easier
by Anonymous
March 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer any coupons, discounts or promotions?
Yes
Did you experience any negative side effects after your acupuncture treatment?
Not at all! I felt absolutely fantastic after my treatment
Did you feel safe in this acupuncturist's care?
Yes
by Anonymous
March 01, 2011
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