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John P Herman, O.D.

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John P Herman, O.D.
(11 Reviews)
> Get Phone Number & Directions
217 South Street Pittsfield, MA 01201
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Do you think that the provider's staff are well trained?
Yes
by Anonymous xxx.xxx.41.91
June 12, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.144.242
July 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.163.34
July 16, 2012
Does this provider use current and safe equipment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 16, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 16, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Just by chance, this doctor is the brother-in-law of my former doctor in Boston years ago. I live 3 hours away from Boston now, and randomly picked Dr. Hermann b/c he is 3 blocks away. When I mentioned his brother-in-law, he made the connection. The first doctor spoke of him as well. They are both considered the "rock stars" of contact lenses, and are treated as such at opthamology and optometry conferences.
by Anonymous
July 25, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 14, 2011
There was lots of available parking at their office. I was so pleased with the warm reception I got here-everyone is so friendly! I really enjoyed my visit. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
June 28, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it easy to make an appointment with this provider?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 02, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 23, 2011
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Map and Directions
217 South Street, Pittsfield, MA 01201