Xiaoyan Gong, Lac

Xiaoyan Gong, Lac
Gong Acupuncture & Chinese Herbs 161 South Du Pont Hwy New Castle, DE 19720
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Consumer Feedback

(47 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this acupuncturist promptly return your phone calls?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you leave your acupuncture appointment feeling satisfied?
Yes! I felt so much better
Was this acupuncturist argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this acupuncturist have reasonable prices?
Yes
by Paul R xxx.xxx.88.151
June 26, 2013
Was this acupuncturist's staff friendly?
Yes
by Anonymous xxx.xxx.171.182
March 13, 2013
Did the acupuncturist pressure you to make more frequent appointments that you felt weren't necessary?
Not at all! I trust them completely
Did a staff member acknowledge or greet you when you entered?
Yes, Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.228.154
January 07, 2013
Did the acupuncturist review your medical history before beginning treatment?
Yes! They reviewed my medical history before my appointment and discussed it with me before treatment
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this acupuncturist prominently display their license?
Definitely! I saw it as soon as I walked in!
Was this acupuncturist's office easy to locate?
It couldn't have been easier
Did this acupuncturist pressure you to purchase any unnecessary products during your visit?
no-pressure
by dmaxwell xxx.xxx.69.30
January 05, 2013
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Extremely, they incorporated them into my treatment.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
No, they were on time
Did this acupuncturist follow up with you after your appointment?
Yes.
Did this acupuncturist follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Patty xxx.xxx.165.196
December 10, 2012
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Yes, I was very impressed
Does this provider offer flexible appointment times?
Yes
Did this acupuncturist explain to you how acupuncture works?
Yes, they explained to me how acupuncture works
Did the needles hurt?
Not at all, they were great! I couldn't feel a thing
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.5.164
October 17, 2012
Did this acupuncturist answer all of your questions?
Every question I had was answered thoroughly
Does this acupuncturist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by rochelle xxx.xxx.90.38
September 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jen xxx.xxx.195.11
September 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.241.253
August 16, 2012
Dr Gong was thorough, professional and friendl. I had very good results from her treatment. I was impressed with the progress I made after visiting them. The office was easy enough to find.
by Nick xxx.xxx.18.240
August 14, 2012
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