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Insight Vision

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Insight Vision
Insight Vision
(25 Reviews)
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2351 W. Lamar Blvd Arlington, TX 76012
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 20, 2011
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They answered most of my questions but I could have used more information. They sold glasses at their practice, but their selection was just terrible. There was nothing there that I liked. I would never recommend them to anyone. They were terrible. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by Anonymous
May 06, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider listen to your input and concerns?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 26, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider friendly?
Very! The most welcoming office I've visited!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 12, 2011
Did this optometrist provide you with an accurate prescription?
Not at all, it was completely inaccurate and my vision was screwed up for weeks
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this optometrist seem knowledgeable about different types of contacts?
No, she/he was completely unhelpful
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
March 09, 2011
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Map and Directions
2351 W. Lamar Blvd, Arlington, TX 76012