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Robert Brousse, MD

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Robert Brousse, MD
Medical Plaza Ent Physicians
(8 Reviews)
> Get Phone Number & Directions
4228 Houma Blvd Ste 110 Metairie, LA 70006
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
by Camille Harrell xxx.xxx.123.66
December 03, 2012
Was this provider's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to make an appointment with this provider?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.224.232
December 03, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 17, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 23, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 25, 2011
I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be but they did apologize for the wait. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Zee
June 15, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 07, 2011
The absolute worst experience I have ever had with a so-called medical professional.

Rude, condescending, insulting, and downright abusive staff. Waited for an hour in the waiting room, and then waited another 15-20 minutes a room for five minutes of "diagnosis".

Brousse tried to prescribe me antibiotics and give me a steroid shot after I told him that I had been treated with antibiotics and steroid shots several times in the past six months. (I am allergic to several antibiotics, have developed a tolerance to others, and the antibiotics have never even helped my condition. I eventually talked him out of the steroid shot--he admitted too many in a short period can cause side-effects--but he insisted on prescribing Allegra even after being told that it had not helped either.) I went to walk-in clinic immediately after, where I was told I had fluid building up behind my eardrum. This alleged specialist did not notice it. NEVER, EVER again. WORTHLESS doctor, and vile staff.

The nurse at the walk-in clinic I went to afterward said that she had been a patient of his for three years, without seeing any improvement in her condition. The doctor she after after him resolved her problems in one visit. His staff also apparently has a bad reputation among other medical professionals. I can't say I'm surprised.

If you ever want to have your complaints answered by the office manager saying "dream on, honey" and hanging up on you... go to this office.

Absolutely horrible service, over an hour of waiting for five minutes of poking from a doctor who doesn't listen to a word you say.
by melomel
April 16, 2010
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Map and Directions
4228 Houma Blvd Ste 110, Metairie, LA 70006