Wendianne Wilson, OD

Wendianne Wilson, OD
Advanced EyeCare Center 4660 86th Street Urbandale, IA 50322
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous
July 29, 2011
Was the waiting area spacious?
No, but I can always find a seat
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have reasonable prices?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 29, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 28, 2011
Did this provider answer all of your questions?
Yes
Does this provider give unbiased advice?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
June 27, 2011
stopped into ask a questions about my husbands dry eye, and to see if they could recommend long lasting eye drops. Not only did they answer my question, but gave me some samples to try out to see which he liked best. Also suggested that once his Bells Palsy clears up that he come in and have his eyes checked to be sure no foreign contaminants effected his eyes. Very helpful!!!
by Anonymous
June 12, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 07, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 23, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 23, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 21, 2011
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