Wendianne Wilson, OD

Wendianne Wilson, OD
Advanced EyeCare Center 4660 86th Street Urbandale, IA 50322
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Would you recommend this optometrist to others?
Yes
by Anonymous
January 03, 2012
I have been visiting Dr. Wilson for about 8 years. We first started going to her when I was a teenager and have never felt the need to go elsewhere for my vision needs. Dr. Wilson genuinely cares about her patients and actually cares enough to remember names as well as other (nonmedical) aspects of the patients' lives that may have been brought up in conversation in years past. The staff is friendly and welcoming every time I visit.
by Anonymous
December 31, 2011
I have been going to this office for 2 years, never had a single problem. They have always been willing to let me have trial contacts to make sure I get a perfect fit. When ordering the contacts, they always come in quick and I get a courtesy call to come and pick them up. Very nice office staff and its been a pleasure doing business with them.
by Anonymous
December 27, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
December 15, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 13, 2011
Did you experience unnecessary pain during your visit?
No
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 30, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
November 16, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
November 04, 2011
Did you feel safe in this provider's care?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 03, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 26, 2011
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