Michael Bernhardt, MD

Michael Bernhardt, MD
1514 Nira Street Jacksonville, FL 32207
Add a Review

Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Friendly Enough
Was this dermatologist friendly?
Friendly Enough
by Anonymous xxx.xxx.67.31
September 21, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.163.141
November 18, 2013
Was this dermatologist's staff friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this dermatologist to others?
I Already Have
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by patricia sall xxx.xxx.66.47
November 07, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Sandra xxx.xxx.174.4
September 23, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Are you going to visit this provider again?
Without a doubt!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was the waiting area spacious?
Yes, extremely spacious
by Mark Crawford xxx.xxx.175.21
August 08, 2013
I saw this doctor. It makes me unsatisfied is that my disease can be treated in one time, but this doctor do it twice. It makes me suffered almost one month and spend extra money. NOT RECOMMENDED.
by N/A xxx.xxx.39.251
June 07, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this dermatologist's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.76.92
May 23, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Yes, they always put customers first
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.40.1
May 17, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.165.5
May 09, 2013
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.58.121
February 26, 2013
Add a Review