Ellen Frankel, MD

Ellen Frankel, MD
Ellen H Frankel Inc 750 Reservoir Avenue Cranston, RI 02910
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Consumer Feedback

(70 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider's office too cold?
No, it was fine
by Anonymous
May 05, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I've already told my friends and family about the fantastic experience I had there. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by mk
April 28, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider promptly return your phone calls?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
April 05, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 30, 2011
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Does this provider use current and safe equipment?
Yes
by Anonymous
March 29, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
March 25, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
March 22, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They always take the time to listen to me. I know they really care about me and what I have to say. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They never left me for an extended period of time and I never felt ignored.
by anne mcgregor
March 02, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
February 26, 2011
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