Ellen Frankel, MD

Ellen Frankel, MD
Ellen H Frankel Inc 750 Reservoir Avenue Cranston, RI 02910
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Consumer Feedback

(70 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.163.34
June 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Charlene Kneath xxx.xxx.36.191
May 08, 2012
Were you able to relax during your appointment?
No, I was on edge
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
February 15, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 31, 2012
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 26, 2012
Was this provider's staff friendly?
Yes
by Anonymous
January 25, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
January 04, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 28, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
December 21, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider show attention to detail?
Kind of, but not very much
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
November 16, 2011
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