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Ellen Frankel, MD

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Dermatology Professionals, Inc.

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Ellen Frankel, MD
Ellen H Frankel Inc
(70 Reviews)
> Get Phone Number & Directions
750 Reservoir Avenue Cranston, RI 02910
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Consumer Feedback

(70 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 01, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Rosanna
June 27, 2011
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
June 23, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 17, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. When comparing them to others I have visited for the same condition, they are among the best I have seen. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Lisa Mastors
June 07, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by james
May 30, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
May 26, 2011
Did you experience unnecessary pain during your visit?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 25, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
May 18, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 11, 2011
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Map and Directions
750 Reservoir Avenue, Cranston, RI 02910