Jeffrey Hein, DO, MD

Jeffrey Hein, DO, MD
Baden Area Health Care Services - 28 1525 Beaver Road Baden, PA 15005
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Excellent doctor, but it is very difficult to get through to his practice. Either they are out to lunch or the phones aren't working properly. Very frustrating when you need to make an appointment or are sick.
by Zimzam xxx.xxx.125.6
February 17, 2017
Would you recommend this family doctor to others?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.245.165
October 29, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.93.1
February 16, 2013
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you by name?
Sometimes, but not always
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous xxx.xxx.123.44
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.92.72
September 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.124.31
June 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.116.110
June 04, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.

Dr. Hein is one of the best doctors around. He spends quality time with his patients and truely cares about his patients (you can tell). You don't feel like a number, or just another patient with him. If you are searching for a family doctor, he is the best.
by Virginia Salak xxx.xxx.164.13
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.208.55
May 01, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 12, 2012
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