I would never recommend them to anyone. Justin is absolutely horrible and thinks he can treat the customers like garbage and get away with it. I always wondered why he has so much power and after reading the posts of him potentially owning the clinic it all makes sense. It makes we wonder what the rules are in NYS on having a non-licensed individual with very limited ability owning an animal medical clinic. I brought my dog there for blood work and an exam with the intention of making a future appointment for dental work. The blood results came back irregular and I informed the clinic I would bring my dog to his regular vet for further followup. Well that did not stop Justin from fraudulently charging my credit card for the dental work which was never provided. I called the clinic and left a message asking Justin to call me back to discuss the fraudulent charge. Justin cowardly did not call me back but emailed me that a refund would only be provided if I brought my dog back for a $400 sonogram. I explained again that I will bring my dog to my regular vet and Justin continues to refuse a refund for work NEVER provided. I have tried to contact the treating vet at this clinic however she has not returned my calls. This is not an animal clinic but a business set up to shake down its clients without any regard to the law. I will never recommend this place to anyone and will be relentless on getting my full refund. My hard earned money will not be stolen.
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