Responding to JO in Mt Holly: Full disclosure I have known Debbie for a long time. With all of her perfect comments she continues to agonize over this one comment where she was at her wits end with the dog but more the owner. This Debbie Person, as she is referred to has an obligation to all the dogs in her care. A dog that has the ability to jump clear into the entrance room causes enormous havoc with other clients. Some dogs will go into uncharacteristic outburst when they see their owner leave for the first time. Does “not watch you leave” seem so evil? All the dogs behind the counter are well mannered and come from completely different homes and yet, Doggie Daycare (at Claws & Paws Inn) is calm and organized because she “The Debbie Person” happens to know what she is doing when she introduces dogs together for the first time. I am a pet owner and I want my dogs to have the best (and kindest) care. I and all the people that agree, and sometimes use the facility to capacity, are thankful for this clean, organized, friendly, knowledgeable staff, for our pets. I also appreciate the fact that my dogs get their own clean kennel to relax and sleep before their next day of fun and answering the phones. And another disclosure, I don’t get a penny discount from her. It is just a great place, and Debbie deserves the respect for her hard work that the rest of us manage to give her.
The response from my survey is right on so I will include here:
I've already told my friends and family about the fantastic experience I had there. Their staff is among the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made the extra effort to make sure every question and concern I had was addressed. They sure didn't make me feel rushed. They have a wonderful reputation in my community and are considered one of the best in the field. The waiting area here is extremely spacious. You never sit and wait because someone is ready to attend to you. You can sit in your car when you are driving out. There is never overcrowding and everything is spaced appropriately.
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