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FHN Family Counseling Center

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FHN Family Counseling Center
FHN Family Counseling Center
(2 Reviews)
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300 Summit Street Galena, IL 61036
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About

FHN Family Counseling Center

FHN Family Counseling Center is a Psychologist facility at 300 Summit Street in Galena, IL.
Primary Specialty

Psychologist

Map and Directions
300 Summit Street, Galena, IL 61036
Services FHN Family Counseling Center is a Psychologist office located in Galena, IL. A psychologist focuses on the evaluation, prevention, diagnosis, and treatment of mental, emotional and behavioral health issues. A clinical psychologist uses psychotherapy and other counseling skills to improve emotional and mental health.

Please call FHN Family Counseling Center at (815) 777-2836 to schedule an appointment in Galena, IL or to get more information.
Consumer Feedback
(2 Reviews)
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
1 star average for Recommended
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Recent Reviews
I was shocked when they dismissed my billing concerns as as a mere "oversight". They admitted in writing their failure to explain their billing procedures clearly and billed me $1400 for 2 weeks worth of services I was told on 2 separate occasions by 2 separate employees were NOT being billed to my insurance. When I disputed it, they used a bunch of accounting smoke and mirrors to try to convince me they had "refunded" me for services billed as a result of their mistake but really all they did was allocate charges originally billed for later visits to earlier visits that had already been billed and paid. Worst of all, this was for a child who wasn't even in our custody at the time due to a runaway situation and they allowed a 14-year-old to "consent" to billing my insurance regardless of the fact that they were not one of my insurance company's preferred providers under an obscure IL law that allows children to claim sexual abuse and consent to their own treatment. This was accepted by them despite the fact that no allegations were ever made against anyone in our home and the allegations were later recanted by the minor. The mother even admitted to us later that the FHN counselor just "put that on paper" so she could treat the child without obtaining our consent. BEWARE OF THIS PROVIDER!!!!
by Anonymous
October 13, 2011
Recent Polls
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by BLZ xxx.xxx.32.244
July 19, 2012
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