Took my grandson there on 1/5/22 because he had flu-like systems. The person at intake called my daughter to get approval to treat him. He was discharged and the discharge instructions said, "to receive a copy of your final culture report contact 262 6562289. When I called today 1/7/22 I was told by Glenda that the results were ready however they needed to mail me a consent in order for them to give me the results. They had no problem speaking to my daughter over the phone to get her consent to treat him so the hospital could get paid. But when she called for the results, she was told she had to come in.
I was just admitted to this hospital last week being pretty sick, and I'm so glad I was. I had an extremely positive & wonderful experience with every single person that talked and/or worked on me.
The layout & look of the hospital is great; the techs are great; the nurses are great; the R/A's are great; the doctors are great & personable; customer service is 20 stars; the room was private; the bed was mighty comfy, and the food.....the food is phenomenal !!! I ate like a queen with their new chef, and was treated so very well. I will be totally honest, I didn't want to leave to go home! God Bless St. Catherine's; when I need you again, I'll be back.
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