Cumberland Mental Health Center - Lebanon Clinic

Cumberland Mental Health Center - Lebanon Clinic
Cumberland Mental Health Center - Lebanon Clinic 1404 Winter Drive Lebanon, TN 37087

Cumberland Mental Health Center - Lebanon Clinic

Cumberland Mental Health Center - Lebanon Clinic is a Counselor facility at 1404 Winter Drive in Lebanon, TN.
Primary Specialty


Services Cumberland Mental Health Center - Lebanon Clinic offers counseling at 1404 Winter Drive, Lebanon, TN 37087 in Lebanon, TN.

Please call Cumberland Mental Health Center - Lebanon Clinic at (615) 444-4300 to schedule an appointment in Lebanon, TN and to get more information about the counseling services offered.
Consumer Feedback
(10 Reviews)
3.5 star average for Service
4 star average for Environment
2 star average for Expertise
3 star average for Staff
3 star average for Recommended
3 star average for Value
View All 10 Reviews Add a Review
Recent Reviews
All offices of Cumberland Mental health and Volunteer Behavioral health are under the same umbrella. They use antiquated practices and equipment. They will never care about you, your condition or your feedback. The lies they tell about the new state law can easily be proven by reading the law yourself or going to a competent mental health provider. They should be under investigation or closed down. Do yourself a favor and find another provider.
I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance, as the clients would not respect the furniture. They should really allow for more time in between appointments and need to treat incoming patients with more respect. They weren't overly rude but they could have been a lot nicer. I waited to check in for at least 5 minutes as the receptionist was busy entering information into a computer instead of looking at me and saying, I will be right with you. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. If I were in some kind of an emergency I'd go back.
Recent Polls
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider's staff friendly?
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Add a Review