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Broward Avian & Exotic Animal Clinic Inc

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Broward Avian & Exotic Animal Clinic Inc
Broward Avian & Exotic Animal Clinic Inc
(6 Reviews)
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611 Northwest 31st Avenue Pompano Beach, FL 33069
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About

Broward Avian & Exotic Animal Clinic Inc

Broward Avian & Exotic Animal Clinic Inc is a Animal Hospital facility at 611 Northwest 31st Avenue in Pompano Beach, FL.
Primary Specialty

Animal Hospital

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611 Northwest 31st Avenue, Pompano Beach, FL 33069
Services Broward Avian & Exotic Animal Clinic Inc practices at 611 Northwest 31st Avenue, Pompano Beach, FL 33069.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Broward Avian & Exotic Animal Clinic Inc in Pompano Beach, FL, please call (954) 968-7171 for more information.
Consumer Feedback
(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
View All 6 Reviews Add a Review
Recent Reviews
Dr. Susan Kelleher,
Broward Avian and exotic animal hospital


I sit here in disbelief as to what occurred today with Cookie.  As I have been reviewing today's events,  I simply cannot believe the negligence that occurred at your hospital today.  Cookie was clearly in pain for a long period of time. Eventually, after a full day of dealing with her pain without pain medication(except for the initial post op meds that were given 24 hours before), her little body went into shock and she died within 10 minutes of our return home.  When we asked the technician during discharge why Cookie was trembling, she said that she had been doing that on and off throughout the day but that Cookie was "fine." She was clearly not fine!!!  She was going into shock and NO ONE at the hospital seemed concerned at all.  Dr. Diaz didn't know that trembling in a rabbit is NOT normal?  Your interns and techs don't know that trembling in a rabbit is not normal?  You are supposed to be experts in rabbit care and this, even as a nurse with NO rabbit medical experience, seems obvious to me.  We then asked for pain medication for Cookie because we know that rabbits don't handle pain very well and I was horrified that it wasn't part of the discharge treatment plan.  We were finally told to just use the TINY bit of leftover Metacam that we had at home from another doctor, IF she needed it. If she needed it?????  She was a post op rabbit who went through a very hard surgery(as you stated on the phone).  She should have been on prophylactic medication throughout the day to prevent bunny pain, shock and eventual death.  She did not die of pneumonia, she died of shock from severe untreated pain.  This could have been prevented and I am horrified that I put our little Cookie in the hands of such unconcerned and negligent staff members. You should know that rabbits need pain medication after surgery and it wasn't even on the discharge prescription list.  I expected so much more of you and your staff. Cookie made it through the surgery fine...she just needed proper care post op and she didn't get it.  I am sick over this because I didn't listen to the horrible reviews that I read online about you and your team. Instead, I trusted you to keep Cookie comfortable and free of pain.  Cookie was our sweet little girl and I had faith in you to take proper care of her, just as I would have if you had a child in my NICU.  Now, I must live with the guilt of taking her to Broward Avian and Exotic for treatment.  And, I will make sure that no one I know will make the same mistake. 
by Danielle xxx.xxx.130.140
August 01, 2014
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there and waited even to check out as staff carried personal conversations that seemed more important. And the place was not clean. They didn't help me as much as I was hoping and didn't answer all my questions (the vet even got mad at me when I asked questions and was not discussing alternative and less agressive options). She was late and left the room a few times during my appointment. I did not feel she truly cared for my pets issues and rather man handled her. It was pretty hard to find the building, but I eventually found it.
I thought I would give it another try but even then, my vet just left early and had me see her associate who did not experienced at all and told me this was the first year of practising! I went elsewhere after that and feel better with my current vet.
by Lisa xxx.xxx.206.66
September 04, 2012
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Recent Polls
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
Did this veterinarian seem overwhelmed with too many pets?
Yes, It was like a circus! It was so chaotic I thought the vet was going to pull their hair out!!
by Sina xxx.xxx.94.151
February 04, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by dennis xxx.xxx.242.16
November 04, 2012
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